Clocking in
Devices, QR codes, PINs and fixing times.
- How do I set up a clock-in device at my store?Open the clock-in screen on a tablet, phone or computer at the store, then type the code it shows into Add a device on the Stores page.
- How do my employees clock in?They scan the QR code on the store’s device with their phone, or type their name and PIN on the device. You choose which in Settings.
- What if someone forgot to clock out?Who’s in flags people who forgot to clock out. Add the missing time in Fix punches, or let them fix it from their phone.
- How can employees fix their own times?Give chosen people Edit my times. They change or delete a whole shift in My shifts on their phone, with a reason, and you get an alert.
- How do I post an announcement for my team?Press New announcement on the Announcements page, write it, and choose who sees it and when: at clock-in, clock-out or both.
- What if an employee forgets their PIN?They tap Forgot your PIN? on the sign-in page. You see the request in the alerts bell and send them a link to choose a new PIN.
Can’t find it? Ask us, we answer by email.